Who We Are Golf Sim Hub (“we,” “our,” or “us”) operates https://golfsimhub.com (the “Website”), a directory and booking platform for golf simulator facilities. This Privacy Policy outlines how we collect, use, and protect your personal information.
Comments When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized hash created from your email address may be shared with the Gravatar service to determine if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture is publicly visible within the context of your comment.
Media If you upload images to the Website, avoid embedding location data (EXIF GPS). Visitors can download and extract location data from such images.
Cookies If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies. These cookies last for one year.
When you log in, we set up several cookies to save your login information and screen display preferences. Login cookies last two days, while screen option cookies last one year. Selecting “Remember Me” extends login persistence for two weeks. Logging out removes login cookies.
Editing or publishing an article saves an additional cookie in your browser, which expires after one day.
Embedded Content from Other Websites Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if the visitor accessed the originating website directly. These websites may collect your data, use cookies, embed third-party tracking, and monitor interactions with their content.
Who We Share Your Data With If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data Comments and associated metadata are retained indefinitely to allow automatic approval of follow-ups.
For registered users, we store the personal information provided in their user profiles. Users can view, edit, or delete their personal information at any time (except for usernames). Website administrators can also see and edit this information.
What Rights You Have Over Your Data If you have an account or have left comments, you can request an exported file of your personal data. You can also request that we erase personal data, excluding data we must retain for administrative, legal, or security purposes.
Where Your Data Is Sent Visitor comments may be checked through an automated spam detection service.
Information We Collect and How We Use It We collect and process personal information to provide our services effectively. This includes:
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Identifiers: Name, email, IP address, and account details.
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Usage Data: Browsing activity, search history, and user interactions.
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Transaction Information: Booking details and payment data (handled by third-party processors).
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Communication Data: Contact information and interactions with our customer support.
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Location Data: With user consent, we may collect location data to provide location-based search results.
How We Use Your Information We use your personal data to:
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Facilitate bookings and manage user accounts.
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Improve the Website’s functionality and user experience.
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Provide customer support and respond to inquiries.
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Display relevant content and personalized recommendations.
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Comply with legal obligations and protect against fraud.
Third-Party Sharing We do not sell your personal data. However, we may share your information with:
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Service providers (e.g., payment processors, hosting providers, analytics tools) who assist in operating the Website.
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Business partners offering services through our platform.
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Legal authorities when required by law.
Security Measures We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Data Retention We retain your data as long as necessary to fulfill service purposes and comply with legal requirements. If you close your account, we may retain information as required by law.
Your Choices and Rights
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Access & Portability: You can request a copy of your personal data.
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Correction: You can update your personal information.
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Deletion: You may request deletion of your data, subject to legal obligations.
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Opt-Out: You can opt out of marketing communications at any time.
Children’s Privacy Our services are not intended for children under 13. We do not knowingly collect data from children.
Changes to This Policy We may update this Privacy Policy as needed. We will notify users of material changes by email or through a notice on our Website.
Contact Information For privacy inquiries, please contact us at support@golfsimhub.com.
